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Orders & delivery

Routing pickup messages to the right branch

Implementation scenario · This is an example implementation, not a story about a named customer. Results depend on your integration, phone, network and carrier.

Routing pickup messages to the right branchAI-generated scenario illustration

The problem

In a store network, a message from another branch’s number can confuse customers. Pickup location, phone and opening hours should come from one source.

Build the solution

Keep a branch-to-deviceId mapping in your backend. When an order is ready, use that location’s address, hours and phone. A project API key restricts access to its devices; your application handles branch routing.

Check before launch

Test orders transferred between branches and disconnected phones. If the assigned phone is unavailable, follow a predefined rule rather than selecting a random device.

How SIM Bridge works

Your backend creates a job through the API, and the connected Android sends SMS through your SIM. Store the message ID in your system and receive status changes through a webhook. A queued job is not yet a sent message: the phone must be available and the carrier must accept it.

Start with your own test number. Check Android permissions, screen-off connectivity, retries with the same Idempotency-Key, and unknown-status handling. Keep API keys out of browser code and public repositories.

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