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Orders & delivery

Order dispatched notifications

Implementation scenario · This is an example implementation, not a story about a named customer. Results depend on your integration, phone, network and carrier.

Order dispatched notificationsAI-generated scenario illustration

The problem

A dispatch update should follow a real handover to the courier. Printing a shipping label does not prove that goods left the warehouse.

Build the solution

Use a confirmed handover event from your warehouse system. Send the order reference and a tracking link on your verified domain, if one exists. Select deviceId by business or warehouse and use the handover event for idempotency.

Check before launch

Do not invent a tracking reference. Test partial shipments and repeated handovers. Route incoming replies to a responsible employee rather than leaving them unnoticed on the phone.

How SIM Bridge works

Your backend creates a job through the API, and the connected Android sends SMS through your SIM. Store the message ID in your system and receive status changes through a webhook. A queued job is not yet a sent message: the phone must be available and the carrier must accept it.

Start with your own test number. Check Android permissions, screen-off connectivity, retries with the same Idempotency-Key, and unknown-status handling. Keep API keys out of browser code and public repositories.

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Related reading

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